Our professional fees have been determined through careful consideration in addition to being reasonable and customary within our geographical area. We are pleased to discuss with you any question you may have concerning an account statement.
Our staff checks your insurance benefits and takes that information into consideration when collecting for the appointment. However, the sum we request at checkout is only an estimate of your out-of-pocket responsibility based on our understanding of your insurance benefits.
You may owe more than collected, or you may have paid more than required by your plan. You will receive a statement of account showing your balance due, or we will send you a check for an account credit balance.
Cancellation and Missed Appointment Policy
We understand that, on occasion, appointments must be changed or cancelled. You may call our office at any time, night or day, to cancel or reschedule an appointment by leaving a message on our answering machine. Failure to do so, will result in a $10.00 fee.
Auto accidents/workers compensation
Motor Vehicle Accidents (MVAs) will be filed to your auto insurance as a courtesy to you. Failure to receive payment within 30 days of the date of service may result in you becoming responsible to pay the balance.
Our office will send appropriate workers compensation claim forms for services rendered on your behalf as a courtesy. If a claim is denied, we will expect payment in full from you within 30 days of receipt of our statement.
Collections and Outstanding Balances
We do our best to work with patients on collection of account balances. We ask that a patient pay a minimum of $25 per month to satisfy their account balance. If a patient has an account balance over 60 days old with no payment made by the patient in the last 60 days, the account will be referred to an outside collection agency. Accounts referred to an outside collection agency will be subject to a collection fee of 40%, which will be added to the total balance due.
Returned Check Fee
There will be a fee of $25.00 for any returned checks to our office.